Right of withdrawal

Right of withdrawal

Consumers have a fourteen-day withdrawal.

right of withdrawal

you have the right, to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day , at which you or a third party designated by you, who is not the carrier, have taken possession of the last partial shipment or the last piece or. hat.

To exercise your right of withdrawal, you need us (EWare24.com, [email protected], Telephone: +49274168989530) with a clear explanation (z.B. a letter sent by post or an e-mail) about your decision, to revoke this contract, inform. You can use the attached sample revocation form for this, however, this is not mandatory.

It is sufficient to meet the cancellation period, that you send the communication regarding the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of revocation

If you revoke this contract, we sent you all payments, that we have received from you, including delivery costs (except for the additional costs, that result from it, that you choose a different type of delivery than the one offered by us, have chosen the cheapest standard delivery), immediately and at the latest within fourteen days from the day, on which we received the notification of your cancellation of this contract. We use the same means of payment for this repayment, that you used in the original transaction, unless, something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse the repayment, until we have received the goods back or until you have provided proof, that you have returned the goods, is after, which is the earlier time.

You have the goods immediately and in any event no later than fourteen days from the day, on which you inform us about the revocation of this contract, return or hand over to us. The deadline has been met, if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. For goods, which, due to their nature, cannot be returned normally by post, amount to these 100 euros EUR. You only have to pay for any loss in value of the goods, if this loss of value on a to check the condition, Characteristics and functioning of the goods is not due to the necessary handling of them.

The right of withdrawal does not apply to the following contracts:

  • Contracts for the delivery of goods, which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
  • Contracts for the delivery of sealed goods, which are not suitable for return for reasons of health protection or hygiene, if unsealed after delivery.
  • Contracts for the delivery of goods, if these were inseparably mixed with other goods after delivery due to their nature.
  • Contracts for the delivery of goods, if they are sealed e.g. Trading Cards ( trading cards ).
Sample withdrawal form(If you want to cancel the contract, then please fill out this form and send it back.) and send this form to [email protected] 

– I hereby revoke it(n) I, we (*) that of me/us (*) concluded contract for the purchase of the following
Were (*)/the provision of the following service (*)

– Ordered on (*)/received at (*)

– Name of consumer(s).(s)

– Address of the consumer(s).(s)

– Signature of the consumer(s).(s) (only if notified on paper)

– Datum

(*) Cross out what is not applicable.

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